Welcome to HalloCall (“we,” “us,” “our”).
We value your privacy and are committed to protecting your personal information with transparency and care. This Privacy Policy explains how we collect, use, and protect your information when you use the HalloCall marketplace or any related digital services.
- Who We Are HalloCall is a global eSIM marketplace owned and operated by SwiftReload Inc, headquartered in Canada. We enable users worldwide to discover, purchase, and activate prepaid eSIM plans conveniently and securely through our digital platform.
Note: This Privacy Policy is provided for informational transparency. It does not establish any legal or contractual rights, nor imply submission to any specific privacy authority or jurisdiction. - Authentication and Login To ensure secure access, HalloCall allows users to sign up and log in using their email address and password. When you register or log in, we collect only the information required to authenticate your account and manage your service.
Login Method | Information Collected Email + Password | Name and email address
We do not collect social-media credentials, contacts, or any personal content from third-party platforms. - Information We Collect
a. Essential Information
• Name and email address
• Password (securely hashed, never stored in plain text)
• Region or country (inferred from IP for security and analytics)
b. Usage Information
• eSIM plans purchased and activation history
• Device type, IP address, and browser/system metadata
• Transaction timestamps and platform interaction records
We do not collect or store: – Payment card numbers or crypto wallet keys (handled securely by Stripe and TripleA) – Government ID numbers – Biometric or facial data - How We Use Your Information Your information is used strictly to:
• Authenticate your account and manage your login credentials
• Process and deliver your eSIM orders
• Send purchase receipts, confirmations, and order updates
• Prevent fraud or unauthorized activity
• Improve service reliability and user experience
We never sell, rent, or trade your data for any purpose. - Data Handling Principles All data is managed under internal controls ensuring confidentiality, accuracy, and responsible use. These practices are followed voluntarily by SwiftReload Inc as part of its ethical business standards — not as a regulatory obligation.
- Data Sharing We share limited information only with trusted service partners for operational needs:
• Payment processing: Stripe and TripleA
• eSIM fulfillment: Authorized network providers
• Infrastructure hosting: Secure cloud providers (e.g., Digital Ocean)
• Fraud prevention and security monitoring
All partners are bound by strict confidentiality and data-protection agreements. We do not disclose personal information to unrelated third parties. - Data Retention We retain:
• Account data (email, hashed password) while your account remains active
• Order and transaction records for audit and accounting purposes
You may request account deletion or data removal anytime by emailing [email protected]. - International Data Processing Your data may be stored or processed in Canada or other countries where SwiftReload Inc or its trusted partners operate. Regardless of location, the same safeguards and security measures apply globally. By using HalloCall, you consent to this international data handling.
- Your Choices and Rights You may:
• Access, update, or correct your personal data
• Request deletion or closure of your HalloCall account
• Opt out of non-essential marketing emails
To exercise any rights, contact [email protected]. Identity verification may be required before completing your request. - Security Measures We safeguard your information using:
• HTTPS encryption for all communication
• Hashed + salted passwords
• Access control and continuous system monitoring
While we implement industry-standard protections, no online system can guarantee absolute security. - Limitation of Liability To the fullest extent permitted by law: SwiftReload Inc and HalloCall are not liable for indirect or consequential damages arising from unauthorized access, data loss, or service interruption beyond our control. By using HalloCall, you acknowledge and accept the inherent risks of online services.
- Policy Updates We may revise this Privacy Policy periodically to reflect changes in operations or technology. The most recent version will always be available at: https://glo.codiea.io/privacypolicy
- Contact Us [email protected] https://glo.codiea.io Operated by SwiftReload Inc, Canada
